ORDER & DELIVERY

Clear delivery information.

Standard products ship from China with tracking. Here is what to expect before you order.

Order processing

Standard orders are dispatched within 1–3 business days. Tracking is provided after dispatch.

Standard shipping

Standard shipping is free. Contact us before ordering if you need an express or special delivery service.

DestinationEstimated transit after dispatch
United States7–15 days
United Kingdom10–25 days
Other destinationsContact us for an estimate

Transit times are estimates. Customs processing can cause delays. Custom assemblies have a separately confirmed lead time.

Custom assemblies

Availability, minimum quantity, price and production lead time are confirmed with your quotation. Standard-product dispatch times do not apply to custom work.

Customize this connection ↗

Customs & import charges

Import taxes or duties may be payable depending on the destination. Contact us before ordering if you need clarification about charges.

Tracking & delivery questions

Transit estimates are not guaranteed arrival dates. If tracking is delayed or you need an update, email your order number to our team.

liangqimax@lonlonty.com ↗